Skip to main content

Posts

Showing posts from March, 2019

When patient asks "What is your value of treatment?"

It is easier to address the want of the patient rather than convincing him to tell what he needs. Every clinic experiences the dilemma of what does value actually mean for the patient. What does a patient want when they enter a dental clinic? Broadly speaking value represents the weight your social reputation, infrastructural reputation, the professionalism of your welcome team and the communication skills which includes your complete consultation. All these basically give the patient an idea about the value creation in his/her eyes. Many a times his want outsells everything else. We all can gradually learn to inculcate these skills with due course of time. Here is a pneumonic for VALUE addition for the patient V- Vision  A- Affordability L- Laughter U- Ultimate result E- Experience Vision is something from the patient's perspective as in how important does the patient feel about the treatment after the consultation. Affordability of the patient is a big criterio...

"How much do you love me?" asks your wife and your clinic.

Love is a splendid word. Let us start finding love in our clinic. I can see a lot of eyebrows up and a lot of lit up eyebrows of the readers.๐Ÿคจ๐Ÿ˜ We all love dentistry but let us truly find out how much we love it. Score yourself and your clinic and your team members on a scale of 1 to 10 on following : ๐Ÿ‘‰๐ŸพThe sterlization protocol ๐Ÿ‘‰๐ŸพThe patient experience ๐Ÿ‘‰๐ŸพThe basic clinical skills ๐Ÿ‘‰๐ŸพThe speciality and super speciality clinical skills ๐Ÿ‘‰๐ŸพThe documentation protocols ๐Ÿ‘‰๐ŸพThe follow up protocols ๐Ÿ‘‰๐ŸพYour team training includes your training ๐Ÿ‘‰๐ŸพYour relationship with everyone with whom you contact during clinical timings (internal and external dream team). ๐Ÿ‘‰๐ŸพClinic upgradation planning, execution and audit ๐Ÿ‘‰๐ŸพFinancial audit Whatever score you get you can share here or analyse yourself. But the bottom line is "HOW MUCH DO YOU LOVE ME?" is the question your clinic is gonna ask you like your spouse and you cannot afford to ignore it. Do...

When should I plan my second Clinic?

Human mind is configured in such a way that a if it gets insecured it wants to attain security and if it is in zone of security it wants to go insecure. Same happens in everyday dentistry but there is nothing right or wrong about it. We all want to grow after attaining a sense of achievement in our running practice and consider that a second branch is the way forward to growth. Well there is nothing wrong in planning a second clinic provided you have created your clone who could just replicate the same systems and ethos you used to follow. Cloning a human is not easy considering the number of parameters in one human being. Just imagine the efforts scientists put in cloning creatures. Cloning means you are duplicating not just the professional skills as well as the personal skills. But even if someone is able to duplicate the professional skills then also you are closer to your mission. Professional skills doesn't just include the clinical skills but also the soft ...